Experiencing a fire in your home or commercial property can be extremely traumatic. You and your property deserve the utmost care as you go through the fire damage restoration process.
At Veterans Restoration, we not only care for your property, but we take care of our customer’s needs as well. We know this process can be extremely stressful at times, and after working with countless families, we know how important it is to limit disruptions, keep you informed, and get you back into your home as soon as possible.
We provide 24/7 emergency service and will be there right away.
Our team is here to help you navigate the process and ease your stress.
Have peace of mind knowing certified professionals are taking care of you.
We pride ourselves on honesty, timeliness, and communication. Our team has the technical background to restore your home, but also the needed empathy to care deeply for our customers.
As we go through the necessary steps to restore your home, Veterans Restoration representatives will continually keep you updated and provide an unbiased assessment of the situation. Our mission is to help and serve you during this disaster.
The first step is to ensure your family is safe. Once you are safe, ensure your property is safe by securing any doors, windows, and open roof areas. Veterans Restoration offers 24/7 emergency securement services. Immediately after your property is secured, contact your insurance company. Once your property is secured and you spoke with your insurance company, the fire damage restoration process can start and we can begin restoring your home.
You can contact family members or go to a nearby hotel. You will temporarily stay there until your insurance company finds you a long-term rental property for your family. Ensure you keep all of your receipts, so your insurance company can repay you for any hotel stays.
Your insurance company will send an adjuster out typically within a week of your loss. They will scope the loss and write a preliminary estimate for the reconstruction portion of the loss. There are two estimates in the process, mitigation, and reconstruction. Typically, the adjuster will rely on the restoration company to write the mitigation estimate after the mitigation has been completed and then review it to ensure it is correct.
For most insurance claims you will have the mitigation portion (cleaning/drying/deodorizing) and the reconstruction portion. The mitigation occurs first, and the estimate comes once it is complete. In the reconstruction phase, the estimate is completed first, and then work starts. Yes, we know the mitigation is backward, but the estimate is completed afterward because work must begin as soon as possible to protect your property from additional losses. The mitigation process is much shorter, typically lasting from a few days to weeks, whereas the reconstruction phase can last many months.
Depending on the extent of the fire damage in your home, the contents may be restorable. Your contents will be carefully packed and removed within the first few days after the fire. They will be delivered to a contents cleaning facility where they will be cleaned, restored, or documented for disposal. You will receive a content list of all the items that were unsalvageable. This list will also be given to your adjuster to determine the replacement value of the items.
All your cleaned and restored items will be stored at our secure facility until the fire restoration process is complete, and then we will move them back into your newly restored home.
We operate 24/7 and will answer your call day or night. We promise to arrive to any emergency as quickly as possible.
Our certified professionals will take care of your immediate needs by explaining the process and answering any questions you may have.
We will then begin the restoration process and keep you informed every step of the way.
Hagerstown, Boonsboro, Williamsport, Clear Spring, Maugansville, Smithsburg, Sharpsburg, Hancock, Halfway
Frederick, New Market, Myersville, Middletown, Walkersville, Thurmont, Emmitsburg, Brunswick, Buckeystown
Chambersburg, Greencastle, Waynesboro, Shippensburg, Mercersburg, Mont Alto, Mcconnellsburg
Gettysburg, Littlestown, Carroll Valley, New Oxford, York Springs, East Berlin, Biglerville, Lake Meade
Carlisle, Mechanicsburg, Walnut Bottom, Boiling Springs, Harrisburg, Bloserville, Camp Hill
Winchester, Clear Brook, Stephens City, Middletown, Mt. Pleasant, Cross Junction, Strasburg
Leesburg, Purcellville, Lovettsville, Waterford, Ashburn, Sterling, Dulles, Aldie, Middleburg
They were great. They showed up on time and Very professional. I would definitely recommend them to anyone who has had water damage.
Veterans Restoration was fantastic, they visited the house very quickly and remediated the mold/water damage issues promptly. They were very communicative and provided multiple updates throughout the process.
Excellent from the original visit to the removal process. Great job completed by very nice, courteous employees. The owner visited and kept abreast of the process. He did a personal visit after completion to verify that I was a satisfied customer. Highly recommend!
My husband and I are so glad we use veterans restoration for our water damage! Very polite and caring crew! Would most definitely use again!
The employees were great! Always on time, very professional and took pride in everything they did. I am elderly and handicapped and these men did everything to help me and work around my husband's schedule. I didn’t feel like I had a strange company doing the work, I felt like they were my family helping me through a very difficult time. Everyone was so polite & trustworthy it just made every day a GOOD DAY. If that isn’t enough, my dog loved them!
I was referred to VA Restoration by a Friend of mine who also used them in an Emergency. When I called them and explained what happened to my home, they had a Crew here within hours. The Owner came to check on things a few times throughout the process and kept me informed every step of the process. The Crew at VA Restoration was all very polite and made sure to keep the other parts of my home clean as they went through the clean up process. Hopefully I will never have this happen again, but if so I would 100% use them again!!
My husband and I are redoing an entire house and found that the basement had mold everywhere. I contacted Veterans Restoration and the next day Zach had come out to look at it. We were scheduled to have them come the very next day to remove the mold. They were very quick and finished the job in a day, and they did excellent work! Very professional, responsive, and timely. Would definitely recommend them!
Your home is one of the most important assets you own. It can be devastating when you experience a property loss. Veterans Restoration will take care of your property like it was our own.